#114 – Hospitality Meets Rob Byrom – The Luxury Care Home Hospitality Provider

I am absolutely thrilled to unleash this weeks episode as todays guest, and the sector in which he operates, do not get nearly enough exposure as an area of Hospitality.

I was delighted to get some time with Rob Byrom, Group Hospitality Services Manager at Hallmark Care Homes, a leading luxury care provider (https://www.hallmarkcarehomes.co.uk/)

As usual, we get through loads including:-

  • Beards
  • Busting some care home myths
  • Starting out as a laborer
  • Making the move to hotels
  • Discovering care
  • Moving through departments
  • Enjoying what you do
  • The power of Reception
  • What is Care?
  • Climbing the ranks
  • Redundancy
  • Hallmark
  • The Job of a Group Hospitality Services Manager
  • Team bonding

And so much more. Rob is naturally warm throughout our chat and he’s on a mission to shine a light on the care sector as a prominent force within the world of hospitality.