I am absolutely thrilled to unleash this weeks episode as todays guest, and the sector in which he operates, do not get nearly enough exposure as an area of Hospitality.
I was delighted to get some time with Rob Byrom, Group Hospitality Services Manager at Hallmark Care Homes, a leading luxury care provider (https://www.hallmarkcarehomes.co.uk/)
As usual, we get through loads including:-
- Busting some care home myths
- Starting out as a laborer
- Making the move to hotels
- Discovering care
- Moving through departments
- Enjoying what you do
- The power of Reception
- What is Care?
- Climbing the ranks
- The Job of a Group Hospitality Services Manager
- Team bonding
And so much more. Rob is naturally warm throughout our chat and he’s on a mission to shine a light on the care sector as a prominent force within the world of hospitality.