#021 – Bonus 21 – Hospitality Meets Jim Knight – Service that Rocks

A sneaky bonus for you this week as I welcome back absolute rockstar of a human, Jim Knight – Author, Speaker & Podcaster. Jim’s super power is all about elevating through culture and having just written another book in his series, this time “Service that Rocks”, I thought it was high time we had him… Read more

#146 – Hospitality Meets Sally Beck – Being Relentlessly Bod

What can I say about today’s guest that has not been said already? Well, let me give it a go. I got some time with one of the most recognisable names in the UK hotel scene, Sally Beck – General Manager of the quite stunning Royal Lancaster Hotel in London. Sally’s career is just brilliant… Read more

#144 – Hospitality Meets Andrew Harrison – Becoming a Nomadic Hotelier

I’ve gone all luxury this week as I head into Hampshire and specifically within the rather wonderful Four Seasons Hotel Hampshire where I got some time with their fantastic General Manager, Andrew Harrison. As always, we get through a lot including:- Getting started Getting the right kind of experience Learning attention to detail Discovering wine… Read more