Bonus Episode #29 – Hospitality Meets Michael Tingsager – Conversational Learnings

So here’s another cheeky bonus for you this week.

Having connected properly earlier in the year, Michael and I decided it might be interesting to have a chat about what we’d learned from over 500 conversations with hospitality professionals so todays bonus, is that chat in all its glory done in collaboration with the Michael and his awesome show, Hospitality Mavericks.

We dive deep into the heart of adversity, resilience, and the powerful impact of diverse backgrounds in the hospitality industry. Grab your headphones and prepare for a rollercoaster of insights, laughs, and aha moments!

Key Takeaways:

  • Embrace Adversity

Life throws curveballs – learn to hit home runs! Adversity can lead to unexpected growth and resilience.

  • Diverse Pathways

Meet rockstars like Ari from Singerman and solicitor-turned-foodie Nisha Katona, whose unique journeys are shaping the hospitality landscape.

  • Essential Hospitality Skills

Trust, empathy, and human connection aren’t just buzzwords—they’re the secret sauce to thriving in hospitality (and life!).

  • Leading with Heart

True servant leadership means empowering your team to shine, even if it means making your role redundant.

  • Community Matters

From local collaborations to employment initiatives, building strong communities is a hospitality superpower.

  • Storytelling Magic

Tune in for impactful tales of transformation, like Mohamed Ali’s incredible journey from ex-prisoner into hospitality.

  • Jazz Band Leadership

Just like a jazz band, great hospitality requires teamwork, improvisation, and hitting the right notes together.

  • Humour & Heart

Laughter is the best garnish—fun and friendship make for the best leadership recipes.

Fun Takeaways:

  • Unexpected Career Moves

Many hospitality stars didn’t plan their careers; they stumbled into greatness!

  • Michael’s Podcasting As Personal Development

Who knew podcasting could be like an unofficial MBA? Michael’s branding of this is a perfect way to summarise what podcasting can do for your own life education.

  • Phil’s Autobiography Crush

Spoiler alert: Phil loves autobiographies, maybe it was the reason he started a podcast delving into the stories of humans?.

Join us as we celebrate the world’s greatest industry—hospitality! Let’s keep the conversation rolling and the stories flowing. Tune in now for wisdom, wit, and a whole lot of heart.

Connect with Us:

  • Find “Hospitality Meets” on Instagram, LinkedIn, and your favourite podcast apps.
  • Connect with Michael and “Hospitality Mavericks” on LinkedIn and their official website, the link is above.

Remember, every great journey begins with a conversation. Let’s talk, learn, and grow together!

The Guest

Michael is the founder and host of the awesome Hospitality Mavericks Podcast and a positive advocate of the hospitality industry

Instagram – https://www.instagram.com/michael_tingsager/

LinkedIn – https://www.linkedin.com/company/hospitalitymavericks

Show Partners

A big shout out to Today’s show partner, RotaCloud, the people management platform for shift-based teams.

RotaCloud lets managers create and share rotas, record attendance, and manage annual leave in minutes — all from a single, web-based app.

It makes work simple for your team, too, allowing them to check their rotas, request holiday, and even pick up extra shifts straight from their phones.

Try RotaCloud’s time-saving tools today by heading to https://rotacloud.com/phil