I’m not going to lie, I’m a sucker for a luxury hotel.
So imagine my delight when I asked Group Operations Director of Iconic Luxury Hotels, Francisco Macedo on the show to chat through his journey.
We get through loads including:-
- Staying busy
- The hospitality way
- Getting into Hotels early
- The similarities within the Medicine and hospitality industries
- The importance of the right mentors
- Juggling work and education
- World Class UK Hospitality
- Madeira
- Working through the country house hotel scene
- Taking the helm at Cliveden House
- Strategic emailing
- Finding a balance
- Journaling
- Confusing guests in cloakrooms
- Master Inn Holders
And so much more.
There are wonderful lessons and ideas all the way through our chat and Francisco talks with passion and humour throughout.
Enjoy!